We're very sad that you don't wish to use Ryte anymore. But of course we're going to fulfill your cancellation request. Just send your cancellation to firstname.lastname@example.org, and it will be performed ASAP by our dedicated Support-Team. Alternatively, you can use the in-tool-messenger to inform us about your cancellation.
After the cancellation is finished, you will receive a confirmation mail with all important details.
Important: we can only fulfill cancellation requests by the account owner. Managers and Members of a Ryte Account therefore need to reach out to the account owner in order to file a cancellation request.
If an account owner is no longer part of your organization, please reach out to us via the in-tool-messenger or email@example.com, so we can transfer the account ownership to a Member or Manager in order to perform the cancellation.
Please note: there is a site for content creation (https://rytr.me/) who unintentionally display our company name in their profile settings. However, RYTR is a completely separate service from RYTE (https://en.ryte.com/), and we had people reach out to us in the past due to this mix-up.
Just in case you have the same experience, you can contact the RYTR support to communicate your cancellation request. This is their mail: firstname.lastname@example.org